Cancellations & No Shows

 

All of my yoga and meditation classes operate on a pay in advance/use it or lose it basis.

For therapy sessions I ask that you give me at least three days notice if you are unable to make it. If you do not do this (and assuming nothing terrible has happened) I will ask you to pay for the missed session in full.

Website Privacy Policy

 

Introduction

Caterpillar Dreams ("Caterpillar Dreams", "we" or "us") takes the privacy of your information very seriously and we have adopted the following privacy policy as part of our commitment to protect any personal information you provide to us through www.caterpillardreams.co (referred to below as the "Site") or by any other means.

This privacy policy together with our Terms of Use explains how and for what purposes we use the information collected about you. Please read this policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via the Site.

If you have any queries about the policy please contact us and we will do our best to answer your questions.

For the purpose of the Data Protection Act 1998 ("the Act"), the data controller is Caterpillar Dreams and our data protection registration number is ZA516158.

Please note that this privacy policy does not apply to other websites linked through this Site. Personal information which you choose to provide to other websites will be subject to the privacy policies of those websites.

Collection of Personal Information

The extent and type of information we receive from you on our external website depends on what you do when visiting our sites. If you visit our site to read or download information, such as news stories or articles, all of the information we collect - such as the domain from which you access the Internet, the date and time you access our site, and the Internet address of the Web site from which you linked directly to our site - is not personally identifiable. Information about the number of visitors and their use of the site will only be used for statistical purposes (in aggregate form) to make our site more useful and attractive to you.

If you provide us with personal data we will use it to process your online requests, to provide goods and services to you or your organisation and to let you know about other goods and services provided by us in which you might be interested. For example, if you send us an email message requesting information about us, we will use your email address and other information you supply to respond to your request. If we intend to use your personal information to tell you about our other services, we will tell you so and give you an opportunity to decline to receive such communications.

Your personal information will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.

Protection of Personal Information

We do not share personal information with third parties except as necessary to carry out our business, your requests or as required by law or other legal processes. We will never sell your personal information to third parties.

We have technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. Our personnel who have access to the information have been trained to maintain the confidentiality of such information.

We understand the importance of protecting children's privacy, especially in an online environment. Our sites are not intentionally designed for or directed at children 13 years of age or younger. It is our policy never to knowingly collect or maintain information about anyone under the age of 13.

We may disclose your personal information to any member of our group, which means Caterpillar Dreams, as listed under “Information about us” in the Website Terms of Use Policy.

We may disclose your personal information in order to comply with any legal obligation (for example, if required to do so by law, a court order or for the purposes of prevention of fraud or other crime) or in order to enforce or apply our Terms of Use, and other agreements; or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Other than as set out above, we will not disclose any of your personal information without your permission.

Information Automatically Collected from Your Computer

When you visit the Site our web server automatically records your IP address. This IP address is not linked to any of your personal information. We use IP addresses to help us administer the Site and to collect demographic information for aggregation purposes.

We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

Cookies

When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:

  • to enable us to recognise you when you revisit the Site so that you will not have to re-enter your details each time you visit the Site;

  • to speed up your searches and store information about your preferences, in order to customise the Site to your individual interests; and

  • to track how our site is used and to improve and update our content.

You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

Please note that other websites linked to the Site may also use cookies, over which we have no control. Please refer to their cookies policy for information on how they use cookies.

Cookies that may be placed on your computer are detailed below. These cookies are integral to the services provided by the Site to you.

You may delete cookies, however you may lose any information that enables you to access the Site more quickly.

These cookies are not integral to the services provided to you by the Site and may be blocked at your choosing via your internet browser's privacy settings. Please ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.

Changes

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Use of Forums or Chat Rooms

The Site may from time to time include chat rooms, forums, message boards, and/ or news groups (all of which will be governed by separate terms and conditions and/or Terms of Use) on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.

Security

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site, therefore any transmission is at your own risk. Where possible we have implemented technology and policies to safeguard your privacy from unauthorised access and improper use.

Linking to Third Party Websites

We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that before submitting any personal data, you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions. In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that before submitting any personal data, you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Transferring Your Information Outside of Europe

Our servers and service providers only operate within the EU and are therefore bound by the data protection rules of the General Data Protection Regulation 2018.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Contact Us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at jo@caterpillardreams.co

Website Terms of Use Policy

 

The information set out below ("Terms of Use") governs your use of the website www.caterpillardreams.co (referred to below as the "Site"), your relationship with Caterpillar Dreams ("Caterpillar Dreams", "we" or "us"), and to any correspondence by e-mail between us and you. Please read the Terms of Use carefully as they affect your rights and liabilities under the law. If you do not agree to the Terms of Use, please do not use the Site.

Information About Us

The Site is operated by Caterpillar Dreams. Caterpillar Dreams is a Sole Trader operating within the United Kingdom.

Site Use & Access

The Site is provided to you for your personal use subject to these Terms of Use. By using the Site you agree to be bound by these Terms of Use. References to these Terms of Use include the Privacy Policy.

Access to the site is permitted on a temporary basis, and we reserve the right to withdraw any service we provide on the Site. We will not be liable if for any reason the Site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of the Site, or the entire Site.

When using the Site you must comply with the provisions in these Terms of Use and our Privacy Policy.

Amendments & Information

We may update these Terms of Use from time to time for legal or regulatory reasons or to allow the proper operation of the Site. If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms of Use.

Any of the material on the Site may be out of date and/or contain inaccuracies at any given time, and we are under no obligation to update such material.

Due to the nature of the Internet, we offer no guarantees, warranties or make any representation that this Site will be error free.

Intellectual Property

The content of the Site is protected by copyright, trademarks, database right and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from Caterpillar Dreams.

For the avoidance of doubt and unless otherwise stated the copyright of all content of the Site including without limitation photographs and graphical images is owned by Caterpillar Dreams and any use of the same other than in accordance with the Terms of Use for any purpose is prohibited.

You must not modify any documents, graphics, images or use any corresponding text away from such graphics and images. Caterpillar Dreams' logo, copyright and trademarks must appear in all copies made by you.

All rights not granted by the Terms of Use are expressly reserved for Caterpillar Dreams.

Your Use of the Site

You may not use the Site for any of the following purposes:

  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

  • transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;

  • interfering with any other person's use or enjoyment of the Site; or

  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will be responsible for our losses and costs resulting from your breach of this clause.

Availability of the Site

Although we aim to offer you the best service possible, we make no promise that the services at the Site will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Site you should report it to us and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

Caterpillar Dreams’ Liability

All information provided in this website has been prepared for general information and illustration purposes and does not establish, in any form, a business or professional services relationship with Caterpillar Dreams.

The site may provide content from other internet sites or resources and while Caterpillar Dreams tries to ensure that material included on the Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If Caterpillar Dreams is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

The content of the Site is provided on an "as is" and "as available" basis and without any warranty or condition, express or implied, or any other terms of any kind. Accordingly, to the maximum extent permitted by law, Caterpillar Dreams provides you with the Site on the basis that all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable skill and care) which, but for the Terms of Use, might have effect in relation to this Site are excluded.

If you take advantage of any discounts, offers, promotions, or are involved in transactions with any businesses in relation to an offer, deal, promotion etc found on or through the Site, including but not limited to payment for and delivery of goods or services, any other terms and conditions, warranties or representations associated with such transactions are solely between you and the providers of the offers, discounts, promotions etc. You agree that Caterpillar Dreams shall not be liable for any loss or damage of any sort incurred as a result of any such dealings, or as the result of the presence of such offers, discounts, promotions etc.

If we are in breach of these Terms of Use, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Site.

To the maximum extent permitted by law Caterpillar Dreams and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

  • Any liability for direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including without limitation any liability for:

  • loss of income or revenue;

  • loss of business;

  • loss of profits or contracts;

  • loss of anticipated savings;

  • loss of data;

  • loss of goodwill;

  • wasted time; and

  • any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This clause shall not limit or affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Advertising & Sponsorship

Parts of the Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

Third Party Websites & Linking

As a convenience to users, the Site may include links to other websites or material, which are beyond Caterpillar Dreams' control. Please understand that Caterpillar Dreams is not responsible for content on any site outside the Site and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Please read the terms of use of other websites. Please also understand that a link to another website from this Site does not mean that we endorse the content, use, products and services of the other website.

The Site must not be framed on any other site, nor may you create a link to any part of the Site.

If you wish to make use of any material on the Site, please contact us.

Information & Processing Your Information

We process information about you in accordance with our Privacy Policy. By using the Site, you consent to such processing and you warrant that all data provided by you in respect of such information is accurate.

Other than personally identifiable information, which is covered under our Privacy Policy, any other information you transmit or post to the Site shall be considered non-confidential and non-proprietary. Caterpillar Dreams shall have no obligations with respect to such material and/or information. Caterpillar Dreams shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial and non-commercial purposes.

Information and downloads on this Site are provided on an "as is" basis without warranty of any kind, either express or implied including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose or non infringement. All such warranties are excluded to the fullest extent permitted by law.

Information and downloads on this Site may be incomplete, out of date or inaccurate and may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Advertisers may make improvements and/or changes in the details provided at any time without notice. It is therefore essential that you verify all such information with us or any third party advertisers before taking any action in reliance upon it.

Viruses, Hacking & Other Offences

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.

Applicable Law

These Terms of Use will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within England and Wales.

International Use

Caterpillar Dreams makes no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

Miscellaneous

You may not transfer any of your rights under these Terms of Use to any other person. Caterpillar Dreams may transfer its rights under these Terms of Use to another business where Caterpillar Dreams reasonably believes your rights will not be affected.

If you breach these Terms of Use and Caterpillar Dreams chooses to ignore this, Caterpillar Dreams will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms of Use.

Caterpillar Dreams shall not be responsible for any breach of these Terms of Use caused by circumstances beyond its reasonable control.

If you have any queries please contact jo@caterpillardreams.co

Last update: 22 May 2018